Frequently Asked Questions
The Info You’re After
Do you accept PayPal?
We off a wide range of payment options - See below list:
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Credit/ Debit Card
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Apple Pay
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PAYPAL (PAY IN 3 INSTALMENTS 0%)
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GOOGLE PAY
What is the Eco Fox pledge?
Our Eco Fox Pledge
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We are proudly sourcing more products that are Eco friendly only and closer to home where possible.
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Buying from us helps! We encourage manufacturers to use more sustainably sourced raw materials for our products and packaging – Demand is key!
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We are actively reducing unnecessary plastic packaging, investing in bio-degradable corn starch packaging and plant-based mailing bags.
What is your return policy?
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We accept returns on all items!
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All returns must be within 21 days upon purchasing the product and must still be in their original packaging/ condition.
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Please get in touch via your login page.
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Please see our Returns Policy page of our website for further details.
Do you deliver to all of the UK?
Yes we deliver to all of the United Kingdom. We currently don't provide international shipping.
Do you offer free shipping?
Yes we do offer free shipping! Minimum spend is £25. Please join our mailing list for exclusive discounts vouchers, ideas and inspiration!
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